DPD AI error causes chatbot to swear, calls itself the ‘worst delivery service’ to disgruntled user: report
Snowpoint Ventures cofounder and general partner Doug Philippone provides insight on investing in defense on ‘The Claman Countdown.’ A United Kingdom delivery company’s use of AI backfired after a disgruntled customer was able to make it swear and criticize the company, prompting the company to disable part of its AI-powered chatbot. According to the BBC, […]